Instructor: Arlene Anderson, specializing in leadership development, resilience training, communication/conflict, strategic planning, and culture change management.
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A resilient workforce has superior performance, higher productivity, better health, and more financial success. Resilience is not innate but your staff can learn it! Organizational drivers of resilience include: managing workload, offering access to training and development, giving employees more control over their work, developing effective managers, and fostering work-life integration. You will learn what you can do to build a resilient workforce.
You will learn to:
This program has been approved for 2.75 General recertification credit hours through the HR Certification Institute (HRCI).
This program is valid for 2.75 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
Thursday Apr 27, 2017
9:00 AM - 12:00 PM CDT
Thursday, April 27, 9:00 AM - Noon
Blue Cross/Blue Shield of MN, 425 W. Superior Street, Suite 1060, Duluth
$189 (includes refreshments)